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Client
Services

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Client services sit at the heart of every great agency and it’s been a core focus for us at Pitch since day one.

We’re highly experienced in recruiting across account handling, client services, and project management roles and we’ve seen a wide variety of team setups, reporting lines, and workflows. That insight helps us not only find the right talent but also advise on what will work best for your team. From entry-level Account Executives to seasoned Client Services Directors, we’ve placed them all and we’re confident we can do it again.

Pitch Recruitment Consultants at Work

Here’s a snapshot of the areas we most commonly support for both in-house and agency clients:

Account Handling

Account Handling

From Account Executives and Managers through to Senior Account Directors, we recruit client-facing talent who know how to build trust, manage expectations, and drive campaign success.

Project & Delivery

Project & Delivery

We place Project Managers, Traffic Managers, and Producers who bring order to the chaos, ensuring timelines, budgets, and briefs stay on track while collaborating closely with creative and technical teams.

Client Strategy & Leadership

Client Strategy & Leadership

We work with agencies looking to strengthen their senior team, from Group Account Directors to Client Services Directors and Heads of Delivery: trusted leaders who can inspire teams and grow client partnerships.

We’ll help you find the client services talent that fits your structure and strengthens your team.

Latest roles

Senior Account Manager

Birmingham 35K - 40K Permanent

+ Senior Account Manager+ Birmingham (3 days per week onsite)+ £35,000 – £40,000 We’re thrilled to be exclusively partnering with a leading full-service agency as they continue their impressive growth journey — and we’re on the hunt for a Senior A...

Account Director / Project Director – Events

London £52,000+ Permanent

+ Account Director / Project Director – Events + London (3 days a week onsite) + £52,000+ We're partnering with a top-tier London-based events agency to find a talented Account Director or Project Director to join their growing team. This is a...

Digital Account Manager

Birmingham 30K - 36K Permanent

Digital Account Manager Birmingham- 4 days office/1 day home £30,000 - £36,000 Pitch is supporting a fabulous full-service digital agency based in central Birmingham as they continue to grow. Working with clients in the B2B sector, they offer...

Events Project Manager

London 35K - 42K Permanent

+ Project Manager - Events + London – 3 days in office + regular travel across UK and International + £35,000 - £42,000 We are working with a truly exceptional events agency based in London, supporting them in finding a brilliant new Project...

"We’ve had the pleasure of working with Rebecca at Pitch on several roles, and her industry knowledge—particularly within the events and experiential space—is second to none. She truly understands the nuances of the sector and consistently brings forward candidates who not only meet the brief but add real long-term value.

Most recently, Rebecca supported us with a senior-level placement that has exceeded our expectations. The process was smooth and efficient from start to finish, with Rebecca acting as a true partner throughout.

We wouldn’t hesitate to recommend Rebecca to anyone looking for a recruiter who genuinely gets it. She’s a trusted extension of our team."

Sprio GES – Sheffield
Events & Experiential Agency

"Pitch have placed the majority of our PR, digital, and marketing roles — and their understanding of our business and what ‘great’ looks like for us is second to none.

We took the decision to retain them, which made complete commercial sense. It elevated the level of service and ensured our brand had strong visibility in a crowded marketplace.

The team are honest, down-to-earth, and take a genuine, transparent approach to recruitment. We thoroughly enjoy working with them and see them as a trusted extension of our team."

Multiple Hires – UK wide
Leisure & Hospitality provider

I’ve known Rebecca, Heidi and the wonderful Pitch team for many years. I used them for my recruitment in my first management role at NC Creative, they always delivered outstanding candidates that fitted the brief I gave. More recently, when I was looking for my next challenge they really listened to what I wanted and what I didn’t. Not all recruiters do that! They matched me with the fabulous team at CWA and I found the perfect role for me, because of them. I still get to work with them regularly now as they’ve literally helped recruit everyone in my team and also supported across the rest of the agency. I’d have no hesitation in recommending them to candidates or indeed to other agencies.

Media & Comms Director
CWA

"Working with Pitch has been a genuine breath of fresh air — they’ve quickly become our recruitment partner of choice.

Heidi is fantastic to work with. She really understands our industry and our specific needs, and she only ever sends candidates she truly believes in. That trust makes the whole process smooth, enjoyable, and incredibly efficient.

It’s reassuring to work with someone who just gets it."

Multiple Hires – Worcestershire
The Marketing Pod

"Hiring for talent when you don’t understand the skill set can be a big challenge, and looking for a recruiter who is honest, transparent, and knowledgeable in their market can be equally as difficult. 

From our first video call with the Pitch team, we felt confident that they knew what they were talking about. They truly are experts in hiring marketers. 

They provided an excellent shortlist of skilled marketing professionals, and we struggled to choose between them. 

A brilliant experience and a partner I’d choose to work with over and over again."

Senior Digital Marketing Manager – West Midlands
Telecommunications business

"Pitch got in touch with the profile of a great digital candidate — and as luck would have it, we were on the lookout for a Paid Media person to join the team. Perfect timing.

The process wasn’t totally smooth (recruitment rarely is!), but the way Pitch handled it made all the difference. They really listened to our feedback, stayed patient, and worked with us until we found the right person.

We learned a lot along the way and wouldn’t hesitate to go back to them next time we’re hiring."

Paid Media Manager – Warwickshire
Marketing Agency

"When our Graphic Designer handed in their notice, we knew we had to move quickly — so we turned to a trusted source: our neighbour. Without hesitation, they recommended Pitch, and now we understand why.

From the very first call to the final offer, the entire process was seamless. We chose to work with Pitch exclusively, confident in their ability to deliver — and they didn’t disappoint. Not only did they introduce us to one of the most impressive designers we’ve ever met, but they also completed the entire process in record time.

If you’re on the hunt for creative talent, look no further than Pitch. Sometimes, the best recommendations really are worth their weight in gold."

Graphic Designer – Birmingham
Training provider

Pitch Recruitment Consultants at Work

Useful bits and pieces

We like to keep things useful – not just for now, but for what’s coming next. From salary benchmarks to industry trends and market insights, we pull together reports that help you make smarter hiring (and career) decisions. Find our latest work below.

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2024 Salary Survey

Everything you need to know about salaries in marketing, PR and creative talent for 2024.

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