Communications Manager

+ Communications Manager
+ West Midlands
+ Salary: £40,000 - £45,000
+ Hybrid working, 3 days in the office.

Communications Manager needed for one of the most impressive charities in the region.

If you haven’t heard of this team, you’ll have most definitely seen them. A real gem of the West Midlands, this growing charity does incredible work across the region, and they’re now looking for a Communications Manager to help promote, engage and magnify the reputation of the charity and the work they do.

If successful, you’ll join a brilliant team across marketing, digital and communications who all share the same passion and commitment to this charitable cause.

At the heart of your role will be storytelling. As custodian of the charity’s narrative, you’ll make sure its messaging is consistent, engaging and, most importantly, tells the stories behind the organisation and its impact. From patient and supporter stories through to major campaigns, media opportunities and corporate communications, you’ll help bring the charity’s work to life.

So, what does the day-to-day look like?

There’s never a dull day, that’s for sure!

Working closely with the Head of Marketing and Communications, you’ll play a key role in delivering the strategic communications plan, spotting not only reactive opportunities but proactively looking for ways to grow the charity’s profile, influence and reputation.

You’ll take the lead on editorial, working closely with the digital and social teams on content planning, delivery and audience engagement. You’ll oversee the communications and editorial calendar, making sure activity is joined up and aligned with wider marketing and organisational plans.

Media relations and PR will be a big part of your world. You’ll develop proactive media opportunities, build strong relationships with journalists, broadcasters and media organisations, and identify opportunities to secure positive regional and national coverage.

There’s plenty more to get stuck into too. You’ll:

• Lead on reputation management, corporate communications and sensitive or high-profile communications.
• Oversee internal communications, helping keep colleagues informed, engaged and connected.
• Develop brilliant case studies, patient stories, supporter stories and impact-led content.
• Support campaigns with strong communications, PR and storytelling that help maximise their reach.
• Lead communications with key stakeholders, partners and external organisations.
• Oversee publications, newsletters and supporter-facing editorial content.
• Identify awards and thought-leadership opportunities that showcase the charity’s achievements.
• Support communications involving ambassadors, advocates, influencers and high-profile supporters.
• Work with senior leaders on messaging, speeches, presentations and media preparation.
• Manage and develop a Communications Executive, providing support, coaching and plenty of opportunity for them to grow.

You’ll also keep an eye on what’s working, using media coverage, audience insight and engagement data to continually improve communications activity. The team is embracing digital tools and AI too, so there’s an opportunity to explore how technology can make communications smarter and more effective without losing the authenticity behind the stories.

What are we looking for?

We’re looking for an experienced communications professional who can balance strategy with delivery.

You’ll be comfortable taking ownership, advising senior stakeholders and managing multiple communications priorities, but equally happy rolling your sleeves up and getting involved when needed.

You’ll ideally bring strong experience across PR and media relations, content and editorial planning, corporate and internal communications, stakeholder engagement and reputation management.

Most importantly, you’ll be a brilliant communicator and natural storyteller. Someone who can take a complex message and make it engaging, spot the story others might miss and understand how great communications can build trust, engagement and reputation.

You don’t necessarily need charity experience, but you will need to genuinely connect with the organisation’s purpose. This is a team incredibly passionate about what they do, so they’re looking for someone who wants to be part of it.

Sound like you?

Drop us a line. We’d love to tell you more…

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