Social Media Manager

Social Media Manager / Executive

Stratford-upon-Avon | Hybrid | £35,000–£45,000 DOE

Pitch is delighted to be partnering with a fantastic global consumer brand, operating across the UK, Europe, USA and Australasia.

We’re looking for a Social Media Manager/Executive with genuine passion and knowledge of social media, a mature and commercially minded approach, and the ability to work quickly, accurately and creatively.

This is a broad role covering organic social, content, community management and consumer insight, with the opportunity to genuinely influence how the brand communicates with its audiences.

The role….

You’ll lead the organic social presence across multiple brands, creating and curating engaging content, managing content calendars and responding to relevant cultural and reactive opportunities.

A key part of the role will be community listening. You won’t just be the voice of the brand — you’ll bring the voice of the consumer into the business. You’ll be naturally curious about what people are talking about, spotting emerging conversations and shifts in consumer attitudes, then turning those observations into useful insight for the wider marketing, brand and product teams.

You’ll also help the business understand and embrace the role of AI in modern marketing — using AI as a tool where it adds value and understanding how social content, conversations and brand visibility increasingly feed into how brands are discovered and represented through AI.

You’ll work closely with the wider marketing and brand teams, reporting on performance, sharing insight and helping shape future activity.

What we’re looking for?

• Previous experience in social media, including content creation, scheduling and community management.
• Strong knowledge of Instagram, Facebook and TikTok.
• Genuine passion for social media, consumer behaviour and emerging trends.
• A mature, commercially aware approach with excellent attention to detail.
• Naturally curious and confident spotting conversations, trends and opportunities.
• Experience of using social scheduling and reporting tools.
• Strong written and verbal communication skills.
• Consumer brand experience is highly desirable. For candidates operating at Executive level, experience with a recognised consumer brand will be important.
• An understanding of AI and how it is changing content, discovery, visibility and brand engagement.

And the culture?

It’s good! The team have worked hard to create a supportive, engaging and genuinely rewarding culture. There are regular company-wide rewards and get-togethers, alongside quarterly individual incentives, so there’s plenty going on outside of the day-to-day role.

They also offer flexible hybrid working, giving you the choice to split your time between working from home and their beautiful Stratford-upon-Avon offices.The offices can be a little tricky to reach via public transport, so you’ll just need to be able to get there on a semi-regular basis.

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